Privacy Policy
Effective Date: 19 May 2025
Business Name: Loc Cyber Pty Ltd
ABN: 21 686 376 910
Contact Email: info@loccyber.com
Website: loccyber.com
Loc Cyber Pty Ltd (“we”, “our”, or “us”) is committed to protecting the privacy of individuals and complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information.
1. What Personal Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Business or mailing address
- Payment and billing details
- IP address and device information
- Any other information you voluntarily provide to us in the course of our business
2. How We Collect Personal Information
We collect personal information in various ways, including:
- When you contact us via our website, email, or phone
- When you engage us for services or make an enquiry
- When you sign up for a newsletter, event, or account
- When you visit our website (through cookies or analytics tools)
- From third parties where you have provided consent or where permitted by law
3. Why We Collect and Use Your Information
Loc Cyber Pty Ltd collects, holds, and uses personal information for the following purposes:
- To provide cybersecurity services and communicate with you
- To respond to enquiries, support requests, or service issues
- To manage billing and transactions
- To improve our services, security, and user experience
- To comply with legal and regulatory obligations
4. Disclosure of Personal Information
We may disclose your personal information to:
- Trusted third-party service providers (e.g. IT, hosting, payment processors)
- Professional advisers (e.g. accountants, legal counsel)
- Government authorities where required by law
- Other third parties with your consent
Some service providers may be located overseas. We take reasonable steps to ensure that any such disclosures comply with Australian privacy law and that your information is protected.
5. Data Security
We are committed to safeguarding your personal information. We implement appropriate technical and organisational measures to protect data from unauthorised access, modification, disclosure, or loss.
In the event of a data breach that may cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.
6. Access and Correction
- You have the right to access the personal information we hold about you
- Request correction of any inaccurate, out-of-date, incomplete, or misleading information
To make such a request, please contact us at the details below. We may ask you to verify your identity before processing your request.
7. Complaints
If you believe we have breached your privacy rights, you may lodge a complaint by contacting us. We take complaints seriously and aim to respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal obligations or our practices. The most current version will always be available on our website.
9. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact:
Loc Cyber Pty Ltd
Email: info@loccyber.com
Phone: 1300 492 270